Manage My Health Data Breach

We are wishing to provide an update on the recent cyber incident involving Manage My Health, a third-party provider of patient portal services used by many healthcare organisations, including CityMed. Manage My Health have been able to contact the majority of affected people now, however if you wish to be certain as to whether your data was breached or not, we suggest you log on to the Manage My Health app and check your status in the top right corner.  We appreciate your patience whilst we work with MMH and HNZ to resolve this matter.  We are confident that MMH, HNZ and the Privacy Commission are taking all the appropriate steps needed to ensure that data is protected and no further breaches will occur- we have chosen not to disable the MMH service for our patients at present. For up to date information please visit https://www.google.co.nz/url?sa=t&rct=j&q=&esrc=s&source=web&cd=&cad=rja&uact=8&ved=2ahUKEwip0KvKvISSAxUZyzgGHeWgFfQQFnoECBwQAQ&url=https%3A%2F%2Fmanagemyhealth.co.nz%2Fmmh-cyber-breach-update-9-january-2026%2F&usg=AOvVaw22w2P3jwlEFJP0mOJGa0zw&opi=89978449

Enrol with Us

*Required Fields

Personal information
Medical information & eligibility

Eligibility

I intend to use CityMed as my regular and ongoing provider of general practice / GP / First Level primary health care services.

I am eligible to enrol because:

Proof of Eligibility - Your passport plus the relevant Visa if you are not a NZ Citizen
*
Enrolment Agreement

My agreement to the enrolment process (NB Parent or caregiver to sign if you are under 16 years). I choose to enrol with this practice as my regular and ongoing provider of general practice / GP / First Level primary health care services.

  • I understand that by enrolling with this practice I will be enrolled with the Primary Health Organisation (PHO) this practice belongs to, and my name address and other identification details will be included on both the Practice and the PHO Enrolment Register.
  • I understand that if I visit another provider where I am not enrolled I may be charged a higher fee.
  • I have been given information about the benefits and implications of enrolment with the PHO, and their contact details. I have read and understood the requirements of enrolling with one PHO and choose CityMed's PHO to be my PHO.
  • I have read and I agree with the Health Information Privacy Statement.
  • I agree to inform the practice of any changes in my eligibility.
  • I authorise CityMed to pass on parts of my health information to the Ministry Of Health.
  • I understand that relevant health information may be forwarded to other health professionals involved in my care.
  • I understand that my health information is accessible by all members of the primary care team at CityMed
  • I understand that all members of the primary health care team have signed employment contracts containing confidentiality clauses or have signed confidentiality agreements and have completed privacy training so that my personal health information is kept confidential.
  • I understand that certain information in my daily clinical records can be made confidential to one GP only if required.
  • I also understand that it is my right under the Health Information Privacy Code 1994 to ask to see my personal or Health Information held by the doctor. I can ask for it to be corrected if it is wrong.
  • I understand that if I choose to see another doctor I will register at that practice as a Casual Patient, and if I see a GP outside of CityMed frequently, I may be dis-enrolled from CityMed